We offer the solution for your organisation.

Fast and easy

Drawing up an on-call schedule has always been a time-consuming and complicated task. My waitservice frees you from those worries by means of a specific on-call service module: our program works out a perfect simulation for you autonomously on the basis of the parameters you have entered yourself. Puzzle work is therefore no longer an option.

Exceptional assets

Due to the link between the waiting list and telephony, the calls are always correctly forwarded. Each participant can provide specific data that must be taken into account when drawing up the schedule. A person ultimately responsible can make changes manually at any time if necessary. Users can contact each other directly, for example to exchange tours of duty. Accepting or refusing proposed of exchanges is done with one click of the mouse.

Automatic

Once everything is set up, you can quickly generate new schedules without additional actions. On the basis of these parameters, the program itself develops the necessary proposals. A person ultimately responsible can make changes at any time. Reminders and notifications are sent automatically by email and SMS.

Always up to date

You will never forget to transfer the waiting line to the participant on duty. You are always aware of an imminent watch. You can easily exchange standby shifts with each other.

For everyone

In the meantime, the simplicity of this system convinced not only the younger, but also the older generation.

On-call duty and telephony.

The patient who calls during an on-call shift is immediately transferred to the on-call doctor. If he calls outside office hours, he will hear a personalised message with the information you have provided.

The call

The patient calls the on-call service number.

The search

The call comes in on Ringphone’s automated system and looks for an ongoing watch.

The forwarding

If there is an ongoing watch, the call is forwarded to the doctor or person on duty. If there is no running watch, a message is played.

The post-processing

After the transfer, a report of the call is sent by email and/or SMS to the doctor or person on duty and the administrators.

Doctor Jeroen Stubbe

Duty officer Ostend

Every week, each participant also receives an e-mail with the overview for the coming week

Every participant is involved.

The reporting application stores everything flawlessly. Those responsible can log in and always consult all information about waiting times, waiting schedules, calls and exchanges.

Since we have been using your on-call duty application, everything has become much easier. Since then I have enthusiastically taken on this task for years without any problems.

Please contact us.

Offices

Ten Briele 12/9
8200 Brugge
Belgium

Contact us

+32 (0)50 55 9000
info@ringphone.com

Opening hours

Monday to friday: 8h – 20h
Saturday: 9h – 12h

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