Video consultation now for all healthcare providers and companies

In collaboration with dr Beyaert of Psychepolis we joined forces and developed a platform for video appointments: easy to use, with social distancing.


The encryption protocols Secure Sockets Layer (SSL) and Transport Layer Security (TLS) secure the communication.


Making an appointment, arranging payment, sending an invitation and starting a video consultation are just a few clicks away.


Continuity of care, safety for patient and healthcare provider and reimbursement for new treatments.

Offers remote consultations to your patients. Whether it concerns a diagnosis, a treatment opinion or the receipt of a digital certificate, your patients benefit from a complete service without having to leave their home. We developed a platform for video appointments: easy to use, with social distancing.

How does it work?

The patient or you book the video appointment the usual way. If desired, you can have the patient forwarded to the payment module. Confirmations are sent via email with a unique link to the meeting room. On the agreed day and time, you can start the video appointment with a simple click in your calendar via a PC, laptop or tablet.

A teleconsultation or video consultation can never replace an ordinary physical consultation. However, this way the doctor can offer the best possible care in the Corona period.


  • Continuity of care
  • Easy to use and integrated in your calendar
  • GDPR proof and calls are not recorded in a secure environment
  • It can respond to the challenge of the increasing number of consultations and long waiting lists
  • .
  • Improved first-line diagnostics
  • Safe communication without physical intervention
  • A payment module can be linked to the booking module (optional)
  • 7/7 availability
  • A booking module integrated in your calendar

Advantages for the PATIENT:

  • Continuity of care
  • You save travel time - fewer transfers (population ageing and reduced mobility)
  • Improved care accessibility
  • You can talk to your healthcare provider from a familiar environment. For example, at home or at work
  • It's more personal than a phone call

New nomenclature numbers for teleconsultation

Continuity of care, safety of patient and healthcare provider, reimbursement for new treatments: since the start of the crisis, the NIHDI has been adapting the rules on health care and reimbursements on a daily basis to meet the specific needs in this confusing COVID-19 context.

Now the NIHDI is developing a total approach that includes several healthcare providers can provide care to their patients without physical contact, these services can be invoiced to the health insurance and patients can be reimbursed. This in consultation with the actors involved.

This comprehensive approach to care at a distance will be applicable from 14 March onwards and until the end of the crisis period.

Read more here

Download the list COVID-19: Reimbursements for treatments at a distance without physical presence

101990 Opinion with a view to triage Covid-19

‘ Opinion with a view to triage COVID-19’ refers to a triage per telephone after complete anamnesis of a patient with symptoms of a possible corona infection.

The doctor does not meet the patient in person and therefore no physical examination takes place, but there are expectations regarding the teleconsultation. For example, the doctor must be able to clearly identify his patient. In addition, he registers the telephone contact, the opinion given and the documents (e.g. pharmaceutical prescriptions or possible referral letters) that were delivered, in the patient's file. In its opinion of 10 March 2020, the Association also mentions that the doctor certifies he has advised the patient not to leave the house for reasons of suspicion of contamination with COVID-19.

101135 Opinion with a view to continuity of care

‘ Opinion with a view to continuity of care’ is understood to mean an anamnesis by telephone of a patient who is already being treated by the doctor and who for legitimate reasons does not “live” meet the doctor due to measures applicable in the context of the pandemic. This may concern, for example, the follow-up of people with a chronic disease.

The doctor must be able to clearly identify his patient and registers the telephone contact, the reason why he gives the opinion, the opinion given, any changes to the treatment schedule and the documents (prescriptions, reports for the CMR holder,...) that were delivered, in the patient’s file.